How AI Works at MindBridge
Our AI Approach
We believe in complete transparency about how AI is used in your journey. Understanding the technology helps you make informed decisions about your use of MindBridge.
The Technology
MindBridge uses OpenAI's GPT language model, guided by carefully designed prompts created by experienced practitioners. Our AI is:
- Deterministic: We use low temperature settings (0.15) to ensure consistent, reliable responses.
- Supervised: Conversations can be escalated to human review, and periodic written notes are provided when included in your plan.
- Bounded: The AI follows strict guidelines and does not diagnose or replace professional judgment.
- Context-Aware: Your AI guide remembers your journey and adapts to your unique needs.
What AI Can Do
- ✅ Provide empathetic listening and reflection
- ✅ Help you explore thoughts and feelings
- ✅ Offer grounding exercises and reflective prompts
- ✅ Track patterns and progress over time
- ✅ Offer 24/7 support between check-ins
What AI Cannot Do
- ❌ Diagnose conditions
- ❌ Prescribe medication
- ❌ Provide emergency crisis intervention
- ❌ Replace in-person professional support
- ❌ Make legal or high-stakes decisions for you
Data & Privacy
Your conversations are:
- Encrypted in transit and at rest
- Stored securely with strong access controls
- Accessible only to you and authorized oversight team members when required
- Never used to train AI models
- Never sold or shared with third parties
Continuous Improvement
We regularly review AI performance with our oversight team and update our approach based on research and user feedback. If you have questions or concerns about how AI works, contact us at admin@themindbridge.app